Appliance Repair Now ("we," "us," or "our") respects your privacy. This policy explains what information we collect through www.appliancerepairnow.com, why we collect it, and the choices you have.
Information We Collect
We collect information you provide directly when you request service, including:
- Your name, phone number, and email address
- The service address and city where the appliance is located
- Appliance details such as type, brand, and model number
- A description of the issue and any scheduling preferences you share
Our website may also collect limited technical information automatically, such as your browser type, device type, referring page, and general location derived from your IP address. This information helps us keep the site working correctly.
How We Use Your Information
- To respond to your service request and confirm coverage for your address
- To schedule, perform, and follow up on appliance service
- To communicate about appointments, findings, pricing, parts, and warranty terms
- To keep records of completed work and to meet legal or accounting obligations
- To improve our website and the quality of our service
How We Share Information
We do not sell your personal information. We share it only as needed to operate the business, for example with service providers that host our website, deliver email, process payments, or supply parts for your repair. Those providers are expected to protect your information and use it only for the services they perform for us. We may also disclose information when required by law or to protect our legal rights.
Text Messages and Calls
If you provide a phone number, you consent to be contacted at that number about your service request, including by call or text where you have opted in. Message and data rates may apply. You can ask us to stop contacting you at any time.
Cookies
Our website may use cookies or similar technologies to remember preferences and to understand how visitors use the site. Most browsers let you refuse or delete cookies. Blocking cookies may affect how some parts of the site work.
Data Retention and Security
We keep service records for as long as needed to support warranty coverage, respond to follow-up questions, and meet business or legal requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
Your Choices
You may request access to, correction of, or deletion of the personal information we hold about you. Contact us using the details below and we will respond as required by applicable law. Some information may be retained where we have a legal or legitimate business reason to keep it.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.
Contact Us
Appliance Repair Now
6929 Red Fox Trail, Fort Worth, TX 76137
Phone: (817) 988-3293
Email: info@appliancerepairnow.com